FAQ

Hereafter you can find frequently asked questions and the corresponding answers. If you should have a question, that is not answered yet, don't hesitate to contact us - it is our service to be of help! Should you be contacted by ANY AGENCY, please know that it is absolutely not on our account. We do not work with exchange student agencies! This portal promotes only privately arranged global student exchanges!
Do you have additional questions? Contact us!
Feel free to ask !

We are here to help - if you cannot find the answer to your question, you can also contact us directly or try the links on the left side of this page.
Want to talk to us?

If you want to talk to us personally, please use the contact form, let us know the question you have and provide us with a phone number to call you. Please let us know the best time-slot for us to reach you. We will gladly give you a call and answer all the service related questions you might have! Our service team speaks English, French, German & Dutch.

To keep this portal as affordable as possible we only offer PayPal for payment to avoid expensive Credit Card charge fees. Also we do not accept personal checks or cash. Additionally we increase our web site security by using PayPal: you as a member do not need to give us any of your bank account or credit card details. So please do not hesitate to use PayPal if you have not used it before.
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